Onboarding a new customer or upgrade contacts for existing customers.
As an account administrator signing up for Aiven,
I want to register key individuals as business contacts for my account along with key technical contacts for the account,
so that I can properly direct different people in my business to the right function for outreach. For example, I would like to register key account contact, key financial/billing contacts, key security contacts, etc. along with key technical contacts for where to reach out for escalation.
I would like to provide this during sign up to Aiven or fill in/modify after the account has been established.
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AdminJason Hepp
(Senior Director of Solution Architecture, Aiven.io)
shared this idea